Outback Kings

Order before 8am AEST on a business day and it ships the same day with
Australia Post. Standard shipping is FREE on Australian orders over
$200, or add Express for $15. Prices include delivery within Australia
and New Zealand; most other international orders cost around $30–$40
AUD. You'll get an email or SMS with tracking the moment it's
dispatched.

Wrap a soft tape measure around your head 1–2 cm above your ears and
eyebrows, note the centimeters, and match it on our sizing guide — it
takes 30 seconds, and our size finder does the conversions for you.

Visit our hat sizing page

Absolutely — our showroom is open to walk-in visitors Monday to Friday, 8:00am–5:00pm AEST at 477 Maroondah Hwy, Ringwood VIC 3134. Come try on hats in person and meet the team. For large groups or after-hours visits, give us 48 hours' notice on (03) 9870 4422.

Yes — every order is covered by our 30-day money-back guarantee.
Items just need to come back in as-new condition with tags and
packaging. Bought the wrong size? We'll send your replacement out free
of charge within Australia & NZ. See the full details in our refund
policy.

We won't be beaten on price.
If you find an Australian-based competitor offering a lower price, we will match it.

Conditions:

The product must be the same brand and manufactured by the same company.
The price must be current, advertised, and from a genuine Australian business.

That’s our guarantee!

Warranty claims are rare, but can happen with any manufactured product.
We work with suppliers who guarantee products to be free of defects in materials and workmanship.

We arrange replacement, repair, or credit where the fault is deemed a manufacturing or materials defect.

This does not cover normal wear and tear, misuse, accidents, modifications, or unauthorised repairs.

If the product is new, action will be taken immediately; if worn, we will assess first.

Please arrange prior authorisation for returns. All returns (especially boots) must be clean and free of dirt and dust.

Chat with us via Messenger, call the showroom on (03) 9870 4422, or email sales@outbackkings.com.

You can also visit us at 477 Maroondah Hwy, Ringwood VIC 3134.